HIEA Contact Information

Our Mailing Address:
Hamilton Industrial Environmental Association
270 Sherman Ave. N
Hamilton, ON L8L 6N4

Phone: 905-662-2131

Email: communications@hiea.org

For general inquiries, please use our Web Contact Form.

For reporting environmental concerns such as: emissions, noise, odour, dust and spills, please use our Environmental Incident Reporting Form.

HIEA Emergency Contact Information

HIEA member companies are committed to operating their facilities in a safe and responsible manner, and in a way, which does not adversely impact our neighbouring communities.

If you wish to contact a HIEA member company regarding the source of an incident, you may do so by either calling the company directly or by completing HIEA's Environmental Incident Reporting Form or contacting HIEA's answering service. Note: Please save a copy of your completed Incident Reporting Form and attach it to an email and send to info@hiea.org

Upon receiving an enquiry, a representative from the HIEA member company will respond as soon as possible and within 24-48 hours.

To help our member company conduct its review, please provide the following information:

  • The date, time of day and duration the occurance took place
  • A description of the occurance (i.e. noise, dust, odour etc.) and your location when you made the observation
  • Your contact information ie. name, address and phone number

HIEA member companies often work together to assist residents and, when appropriate, will contact other HIEA member companies when reviewing an incident.

If the incident cannot be attributed to the company in question then we encourage residents to contact the Ministry of the Environment at the number listed below.

Member companies are committed to the conservation and protection of our natural environment.

If you wish to contact a HIEA member company regarding the source of an incident please do so within 48 hours.


Air Liquide Canada Limited
Lead Hand Operator: (24 hours)
905-547-1605

ArcelorMittal Dofasco Canada
Main switchboard: (24 hours)
905-544-3761

ArcelorMittal Hamilton East
Response Line: (24 hours)
905-528-9473

Canadian Asphalt Industries Inc.
Control Rm Operator: (24 hours)
905-549-4561

Bunge Canada
Response Line: (24 hours)
905-577-8089

Birla Carbon
Foreman: (24 hours)
905-544-6749

Lafarge Hamilton Slag
Response Line: (24 hours)
905-928-2021

Ruetgers
Shift Supervisor: (24 hours)
905-544-2891

Sanimax
Response Line: (24 hours)
905-312-4582

Triple M Metal LP
Response Line: (24 hours)
905-547-5979

U. S. Steel Canada
Response Line: (24 hours)
905-528-7855

Westway Terminals
Response Line: (24 hours)
905-547-7081

Ministry of the Environment:
1-800-668-4557 or 905-521-7650

City of Hamilton Spill Line:
905-540-5188

Web Contact Form

Please complete the following information form.
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