HIEA Emergency Contact Information

HIEA member companies are committed to operating their facilities in a safe and responsible manner, and in a way, which does not adversely impact our neighbouring communities.

 

If you wish to contact a HIEA member company regarding the source of an incident, you may do so by either calling the company directly or by completing HIEA's Environmental Incident Reporting Form. Please save a copy of your completed Incident Reporting Form and attach it to an email and send to info@hiea.org.

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Upon receiving an inquiry, a representative from the HIEA member company will respond as soon as possible and within 24-48 hours.

 

To help our member company conduct its review, please provide the following information:

• The date, time of day, and duration of the occurrence took place

• A description of the occurrence (i.e. noise, dust, odour, etc.) and your location when you made the observation

• Your contact information ie. name, address, and phone number

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HIEA member companies often work together to assist residents and, when appropriate, will contact other HIEA member companies when reviewing an incident.

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If the incident cannot be attributed to the company in question then we encourage residents to contact the Ministry of the Environment at the number listed below.

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Member companies are committed to the conservation and protection of our natural environment.

If you wish to contact a HIEA member company regarding the source of an incident please do so within 48 hours.

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